Open the Privacy Policy for wallet records
Our Privacy Policy sets out the data needed to create and maintain your account, confirm your phone number, record wallet activity and respond to support requests. When you use DANA, OVO, GoPay or QRIS, we may keep transaction references, status details and contact information needed to
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match activity with your account. Bank transfer and virtual account records can also be retained for reconciliation and account security. We use device and connection details to recognise unusual sign-in patterns, protect sessions and troubleshoot the mobile path from login to the lobby. We do not
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ask for unrelated personal details through the account form. You can read the policy before opening an account, and account access depends on local law. Where local law permits, you may request a copy, correction or deletion of eligible personal data. Some records may remain when
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a legal, security or transaction duty requires retention.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.